Which Wich Superior Sandwiches - Houston, Texas

Miguel Salgado

I recently ordered from Which Wich, and while the food itself was decent, the overall experience was soured by poor customer service. My delivery order went missing, so I called the store for help, but the staff seemed completely indifferent. I was placed on hold for an unusually long time, and when someone finally answered, they sounded annoyed to even be on the phone. There was no apology or empathy for the situation. Instead, they lazily told me it wasn’t their problem and to just contact the delivery service.

When I asked if they could check if my order had left the store or offer any assistance, the person mumbled something about it being out of their hands. It felt like they were brushing me off instead of genuinely trying to help. I even suggested coming into the store to pick up a replacement or speak with a manager, but they resisted and kept redirecting me to the delivery app, showing no interest in resolving the issue.

Eventually, the delivery service stepped in and helped, but when I finally received my order, some of the items were missing. At this point, I didn’t even bother calling back, knowing I’d likely get the same unhelpful response. It’s frustrating because the sandwiches are good, but the lack of care, poor communication, and overall laziness from the staff really ruined the experience.

If you’re ordering from here, be prepared to handle any issues on your own, as the staff doesn’t seem to care about providing any kind of support. It’s a shame, because if they put half the effort into customer service as they do into making the food, this place could be much better.

DeMarco Howard

I’m pretty sure the workers here didn’t pass Kindergarten. I ordered a 32oz shake so I could share with my two kids. They sent me the smallest size and taped not one but two receipts that both say 32oz! How? Even after they sent me the wrong size… that cup was half full. Tried to call for 30 min and no one answered.
Don’t order online from here. Make sure you go in.

Mel Mott

Different experience with marking what I wanted in my sandwich on a bag. It also made it where I had time to think what I wanted on it and didn't forget by the time I ordered.
The negative side of ordering a turkey sub was I didn't know the price until I went to the register. There are astriks next to some of the options, mostly the turkey ones. Instead of being $8.50, it was $10.00. It would be nice if it was listed.

The sub was good, and I'd go back.

Dorian Gray

How this place has a 4.0 I do not know. Came by for a quick sandwich before a Friday night football game. Store was completely empty. No greeting when I walked in. Rudely corrected me for not marking the bag properly. Was annoyed by my presence. Walked to the back multiple times to get out ingredients that I guess weren’t handy (I ordered a PBJ and a turkey lettuce wrap). Something he used went into the microwave inexplicably, multiple times thought we didn’t order anything hot. Guy slammed

Took 15 minutes to get 2 sandwiches in a dirty shop. Ice machine has mold on the out spigot. Fruit flies flying all around. Would never return. An absolute waste of $20 and 20 minutes. Go to the Jimmy John’s next door. Better food. Better service. Better price.

Jesus Avogadro

Gave this place a second chance since typically the chain has more interesting sandwiches than Subway. First time they got the bread wrong. They gave white instead of wheat.

Second time, they had an apprentice working and being taught so she could practice on us! Badly made sloppy sandwich with too much mayo and mustard.

Look at the ceiling above the place they make sandwiches. Gross. Dirty and grimy.

Each time they have Fox News on their TVs. Yes, it’s Texas but it also Houston not some farming area.

They should improve their service cleanliness and change channels on their TV.

Lauri B

WW sandwiches are filling and yummy! I had The Grinder. Basically, it’s WW’s version of an Italian sandwich. The bread was flakey with a slight crunch. WW has the best kids menu for most sandwich shops. Cheese pizza, PB&J, grilled cheese or a kids sub. I heard WW now has fries! I wasn’t able to try them because they ran out. Maybe that’s an indication of how good they are or maybe it’s a COVID issue (what isn’t these day… ugh!). The fountain drinks are Pepsi products and the chips are your basic selection: Sun Chips, Cheetos, Miss Vickie’s, Doritos, etc.
It’s a shame to give this review only 3 stars. I liked the food, but the restaurant was pretty messy (multiple tables left dirty forcing me to sit in a spot I didn’t like), the chairs are not comfortable and the noise is not conducive to an enjoyable atmosphere. The metal table tops along with the iron chair legs scratching the floor create a annoying sound. Best to get your sandwich to go.

Roachi B

I love this spot it's delicious every time!! The bread is always so nice and soft with quality ingredients ❤️ luuuuv the black bean patty, I'm not even on a plant diet, it's just so good!!

Carlos Razo (Coach Carlos)

Initially I was bothered by the price. That was until the sandwich came out. I was satisfied with the amount of double meat they put in it. The service was quick and fast so you can feast on the go. Must come by in SB!

**NOT Freebirds that’s within the vicinity. Read my review of them for additional context. #truth