Arby's - Roanoke, Virginia

David Patterson

If you’re feeling Arbys at any point in time, you should head on down to the Brambleton location!

This Location is full of hardworking staff who’s main goal is to ensure that each and every guest is taken care of with hospitality and kindness!

With a Management team like they have, they will make sure you get what you ordered and it will be hot and fresh! On top of that, if there is any issue with your order, they will go above and beyond at this location to ensure you’re satisfied before you leave!

Robin has successfully managed to bring this store from a falling line to feats that even computers can’t process the growth he’s achieved by ensuring the restaurant is the best it possibly can be! And he’s done this in only 2 years!

Robin has developed more than managers, he has developed leaders who respect him because he will put in the work, especially when times get tough!

This entire team is a blessing to the Roanoke Valley as they ensure that food safety, guest satisfaction, speed, hospitality, cleanliness and authenticity are prioritized and maintained in this restaurant.

Like I said, I highly recommend this location.

*Full Disclosure*
I used to work at this location and left on pretty bad terms, yet that doesn’t stop me from coming down to see Robin almost every day. Especially because I know the food is safe, hot, and amazing!

Steven Newcomb

I took my daughter there yesterday and she got a roast beef slider kids meal. We ordered it to go. She bit into it and there were jalapenos in it! She was crying because it burned so much. We went back to Arby's and they didn't care at all. They did say sorry and gave us a new slider without the jalapenos of course. I've already reached out to corporate.

Austin Dovel

This is NOT your typical fast food restaurant. When I say this I'm speaking only of this particular location.
This restaurant is a wonderful place to be. It's clean well built well decorated, and the seats are comfortable.

The staff is amazing. Tyler is amazing. He's got you. He gave me exactly what I asked for and one item wasn't on the menu. Then he put it on a tray and delivered it to my table!
If you have the time, dine in, you won't regret it.

The food is great and the pricing is even better. I got a sandwich packed with roast beef for FIVE DOLLARS! That's crazy cheap.

I'm summary -
The atmosphere is great!
The music they play is good.
The staff is excellent, and in a time when it's so hard to find and keep good people.
This is a great experience!

Lewis Leftwich

Ordered 1/2 lb Beef N Cheddar...no Red Ranch Sauce. DEFINITELY did not come with "weighted" amount of Roadt Beef....I'd be surprised if it were 1/4 lb of Roast Beef on the sandwich. Asked if they had any Cherry Turnovers...lady said no, they only had Apple...soni opted to not get a Turnover, but I did get a Large Jamoca Shake. It was awesome, as usual. Got my food and left....that's when I realized the quantity, or lack thereof, of the Roast Beef on my sandwich. Also, there was an Apple Turnover in the bag. So I look at the receiot...yes, I was charged for a Turnover that I do not like, nor ordered. So it all boils down to the lacknof Roast Beef on the sandwich, and being charged for a Turnover that I didn't order....as I stated, I like the Cherry Turnover.

R. P. Price

Food was cold as usually happens. I went through the drive-thru this time and of course please use the right size bag and try not to do stuff everything in the wrong size bag. The mood of the staff was off-putting I would say

Shannon Shiflett

Went to Arby's drive thru late at night, and was welcomed by a friendly greeting from B.J.
Polite,professional, and courteous this guy is great with people he has something you can't teach train or learn.
B.J. is who you want in customer service!
My order was prepared fresh and fast great job everyone ?

Sanderson Sisters CAROLE

Ok so I'm completely changing my review for this location. Do not go here at night if you want to get what you're actually getting what you order. Im done with this location. Its always something different. My final straw was when they charged me $2.59 for a small crinkle fry as well as $0.59 for the liquid cheese. The container didn't even hold a "kids" size fry; let alone a small. The cheese ok I'm cool with; but not when I feel like I'm being taken advantage of. I'm sure it wouldn't been different had the "shift manager" taking the order would've said something about the container but he didn't. They call this the training store now. So does that mean if someone is being served life that here; will that be treated life this at the other locations? It's employees like this that give the rest a bad name.

Jay Butterworth

Upon entering the store, the tables were dirty and there was only 3 others in restaurant, We ordered our food anyway and the person taking the order was polite but didn’t seem very outgoing or friendly. When we finally received the food that was ordered my big roast beef had so much cheese on it, that it was soggy , All of our fry’s was nothing but small pieces not actual curly fries and very dry an hard , This restaurant use to do pretty good but last few times our family was there, the food was poor and the service, oh , an we had to clean our own table before we sat down to eat. Even though they remodeled the restaurant , which was a plus it’s going down hill fast, we even seen a lady on the way out and she was frustrated with how the restaurant has gone down, with the service and the food as well. If you want (Ok)Arby’s just go to the one in Salem.